Helio Blaze is a powerful, easy to use, safe, and sturdy red & near-infrared light therapy panel for complete body coverage. It offers comprehensive beauty care and professional grade recovery at home.
RETURN & REFUND POLICY
The Active Boomer ships only within the United States.
We want you to be satisfied with your purchase. If something changes, please review the policy below.
Returns & Refund Policy
Return Window
Return requests must be made within 5 days of delivery.
Return Requirements
To qualify for a return:
- The product must remain sealed and unopened
- Proof of purchase is required
- Returns must be approved before sending the item back
Restocking Fee
A $50 restocking fee applies to approved returns.
Return Shipping
Customers are responsible for return shipping costs.
Return Process
To start a return:
- Contact customer support within 5 days of receiving the item
- Provide your order number and reason for return
- Follow the return instructions provided by our team
Warranty
The following warranty coverage applies:
- 9-month warranty on therapy pads
- 12-month warranty on controllers and plugs
Refund Processing
Refunds are issued after inspection of the returned item.
Approved refunds will be processed to the original payment method within 5 business days after inspection.
The Active Boomer is owned by The Active Boomer LLC.
SHIPPING POLICY
The Active Boomer ships only within the United States.
Business Hours
Monday – Friday
9:00 AM – 5:00 PM EST
Closed on weekends and federal holidays.
Order Cut-Off Time
Orders placed before 5:00 PM EST on a business day will begin processing the same day.
Orders placed after 5:00 PM EST will be processed the next business day.
Order Processing
Orders are processed within 1–2 business days.
Orders are not processed on weekends or holidays.
Shipping Time
Estimated delivery time: 3–5 business days within the United States.
Delivery time may vary depending on product and location.
Large items may ship via freight carrier.
Smaller items may ship via UPS, FedEx, or USPS.
Shipping Costs
Shipping costs are calculated at checkout (if applicable).
Some products may include free shipping.
Freight shipments may require a delivery appointment.
Tracking
Tracking information will be emailed once the order ships.
Please allow 24–48 hours for tracking updates.
Delivery Inspection
Please inspect your item upon delivery.
If damaged, note it with the driver.
Report damage within 48 hours with clear photos.
The Active Boomer is owned by The Active Boomer LLC
Choose options
Health and wellness disclaimer
The products available at The Active Boomer — including infrared saunas, barrel saunas, traditional indoor saunas, massage chairs, red light therapy devices, exercise bikes, and treadmills — are intended for general wellness, relaxation, and personal recovery use only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Individual results may vary. Always consult a qualified healthcare professional before using any wellness product, particularly if you are pregnant, elderly, have a pre-existing medical condition, or are taking prescription medication. Do not use these products as a substitute for professional medical advice, diagnosis, or treatment.
The Active Boomer makes no therapeutic or medical claims regarding any product sold on this site. Any wellness benefits referenced are based on general use and do not constitute medical endorsement.